I have several letters saying in progress but it has said that for a while and says error when clicked. Are they stuck?

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Hi I have several letters that keep showing up in progress and then when I click on it it says error. Are they stuck? Also I have a tab that keeps saying new letter but doesn't allow me to click on it. Is that a letter from Abel and what shows up on my account saying I have a letter from him? Thanks !! Have a blessed Sunday!

Lisa
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lisa

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  • always thankful

Posted 2 years ago

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Susan, Sponsor and Donor Relations, Social Media

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Lisa, I actually only see one letter that is stuck on your account and it is the first letter from Abel. All of your letters to Abel appear to have gone through just fine. I do apologize if you are unable to view them. The first letter from your child should arrive within four months of starting the sponsorship. This means that you should expect this letter from Abel with in the next one to three months. Thank you for your patience! 

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