I haven’t received a letter from my child for a few months.

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Is my child okay?
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Laura Hattaway

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Posted 1 year ago

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Sarah, Official Rep

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Hi Laura! I am so sorry for the concern not hearing from your child in the last few months has caused you. I do see that Heydi actually sent a letter at the end of January to you, but this letter was cancelled after going through a quality assurance process due to not thanking you for a birthday gift you sent. The stationary was specifically stationary set aside for a thank you letter in regards to a gift so they sent it back for Heydi to fix  before delivering it to you. You should actually receive this letter as soon as she has finished fixing it and it is processed and placed on your account. Heydi is doing just fine though :).
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Laura Hattaway

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Thank you so much!

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