I haven't heard from my child at all.

  • 2
  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old post

I began sponsoring my child May 2016. It was her 3rd birthday when we chose her, so we immediately send at $70 birthday gift in the hopes that we would receive a picture of her. Shortly after that, we mailed out a compassion approved envelope for her. I can only assume she received it because I haven't received a scribbled drawing, a photograph of her or any confirmation that she got some goods from the gift money. I have sponsored another child for nearly a decade and this never happened to me. I guess I would just like an actual photo of her! It is nearly time to send her a 4th birthday gift, but I am somewhat hesitant to do so until I know she is recieving this stuff! I thought that gifts over $60 were guaranteed a picture? (Kiara Natalia HO034100491)
Photo of Leslie

Leslie

  • 2 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 2
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4921 Posts
  • 1087 Reply Likes
Leslie, I am so sorry that you haven't heard back from Kiara yet regarding the generous birthday gift you gave her last May. I do see that there is a thank you letter in the system waiting to be processed, but I am going to be sending an inquiry to see if I can get that letter processed quickly for you. It should also include a photo of her with what she was able to purchase with the gift! Thanks for giving us a heads up that you haven't received this yet. Normally, you should receive these letters within six months of giving the gift. Also, have you received any letters from Kiara yet? If you haven't, I do have two in the system that I can get sent to you immediately.
Photo of Leslie

Leslie

  • 2 Posts
  • 0 Reply Likes
Oh wow! That is exciting! No we haven't received anything yet, so this is very reassuring! thank you for the update!

This conversation is no longer open for comments or replies.