I haven't heard from my child in 9 months

  • 1
  • Question
  • Updated 2 years ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

I haven't heard from my child, Sofia(BR-552-0052) since May 2017. Could u inquire if she is still part of the program.
Photo of Veronica Stanick Armstrong

Veronica Stanick Armstrong

  • 3 Posts
  • 0 Reply Likes
  • worried

Posted 2 years ago

  • 1
Photo of Christina

Christina, Employee

  • 1411 Posts
  • 312 Reply Likes
Veronica, I am so sorry you haven't received a letter from your sweet girl, Sofia, since May :(. The longest you should ever go without receiving a letter is 6 months, so this is quite long to go without a letter. Please rest assured that I have just sent an inquiry to our field office in Brazil, and our wonderful field staff there will ensure that Sofia is doing well, attending the program regularly, and writing her letters when she is supposed to. We will receive a response from them within 45 days, and we will be in contact with you as soon as we hear back from them. Thank you so much for bringing this to our attention so we may help you. We appreciate your understanding and patience as we await a reply from our field staff. 

This conversation is no longer open for comments or replies.