I haven't heard from our child

  • 1
  • Question
  • Updated 10 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: case resolved

I haven't heard from our child since his initial letter in July. We have written him but have not received anything from him. How do I find out why and make sure he is ok?
Photo of Michaelle Bolt

Michaelle Bolt

  • 3 Posts
  • 1 Reply Like

Posted 10 months ago

  • 1
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Michaelle, I am so sorry to hear that you have waited so long to receive another letter from Joao. :( It is not normal to go longer than six months without a letter. I have sent an inquiry to our office in Brazil to check on Joao and to ask that he writes another letter to you as soon as possible. We will notify you just as soon as we hear back from our office in Brazil on how he is doing. Thank you so much for letting us know about this issue. 
Photo of Michaelle Bolt

Michaelle Bolt

  • 3 Posts
  • 1 Reply Like
Thank you for looking into this and please keep me updated!

This conversation is no longer open for comments or replies.