i just sponored a child 1-10-2019 but i m unable to sign in Why?

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  • Updated 1 week ago
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william rambo

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Posted 2 weeks ago

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Sierra, Employee

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Hello, William! Thanks so much for reaching out to us here. I also responded to you on Twitter, but would be happy to help you here, as well. Would you kindly send us the child ID number of the child you started sponsoring? That should help us locate your account.
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william rambo

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replied to email need sponsor number
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Sierra, Employee

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Hello, William! I replied to your email.
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william rambo

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thanks for your response. cecelina's ID # is NI033100071.
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Sierra, Employee

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Thanks for that information! I was able to find Cecelina, but she is showing as unsponsored. How did you sponsor her? Was it online, or at an event?