I just sponsored a 4th child but she is t showing up under my account on the app. How do I get her added?

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Child I sponsored is t showing up under my account
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Kori VanderKooi

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Posted 4 days ago

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Sierra, Employee

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Hi Kori! Upon reviewing your account, I wasn't able to find a fourth child. I was able to see Alejandro, Photo, and Haslin. What is the ID number of the fourth child? We may be able to locate them that way.
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Kori VanderKooi

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Her name is Keylin and her # is HO070700147.  I am a middle school teacher and one of my classes is sponsoring her, but ultimately, she is my responsibility, so I'd like to make sure she is added to my account, and also that the automatic withdrawal comes from the same account as my other sponsored children.  Let me know what else I need to do. I'm guessing that because we marked that we were a group sponsoring her it didn't get associated with my account--even though my email address and personal info. were used.
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Sierra, Employee

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Hello! Thank you for your response. I do see that Keylin is being sponsored by your class, Byron Center Christian School 6B. I can move her to your account, but this means she won't be listed under the middle school class account anymore. Would you like me to do this for you?
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Kori VanderKooi

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Yes, please.  It will just simplify things for me.  Thanks so much!
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Sierra, Employee

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That's no problem at all! I have gone ahead and requested that Keylin be added to your sponsorship account, rather than the one belonging to your class. It may take a few hours, but she should show up on your app shortly. Please let us know if there's anything else we can do for you!