I keep getting sent the same letter from my child

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  • Updated 2 months ago
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I keep receiving the same letter from my child. I’ve received the same letter 3 times in the mail.
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Megan Kovach Sullivan

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Posted 3 months ago

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Sierra, Employee

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Megan, I'm so sorry this is happening! According to our records, the last letter Innocent wrote to you was in June of this year, and it starts off with talking about some of his hobbies. It should have only been sent once, but if you received it 3 times, that was probably due to a system error on our end. Is that the letter you received? Again, I apologize for the duplicate letter!
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Megan Kovach Sullivan

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We’ve received his first, initial letter 3 times and his second letter once. We just received the first letter for the third time today.
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Cindy

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Our child has reintroduced himself over the years several times as if he has no idea who we are although we have sponsored for years. Our letters are different but the content is often the same.