I keep receiving bills although I canceled my sponsorships months ago!!!

  • 1
  • Problem
  • Updated 2 years ago
  • Solved
Archived and Closed

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There is no easy way to contact compassion and it's getting ridiculous! I try calling but because of the time difference I can't get through and there is no way to leave a message!!!!!!!!!!!!!!!!!!!! And there is no email to contact!!!!!!!!!!!!!!! And the only way I could get through is by creating this account which by the way took forever!!!! And all that just to let you guys know that I canceled my sponsorship months ago and keep getting sent mail asking for my payments!! I have not been paying because YOU stopped my automatic payments when I cancelled my sponsorship!!!!! Pleeeeeeeese someone help me!!!
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stephanie

  • 4 Posts
  • 1 Reply Like
  • very very upset and frustrated not to mention stressed out and tired of wasting time trying to fix this problem that I thought was done with a long time ago

Posted 2 years ago

  • 1
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Tammy

  • 108 Posts
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Hi Stephanie,

I am sorry you are having troubles. The ladies who monitor this forum are very knowledgeable and helpful and will be able to help you when they are back in the office tomorrow. You may want to post your child number or sponsor number, though, to be sure they find the right account.

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