I like to cancel unknown sponsorship from my account without my permission

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  • Updated 2 years ago
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I am writtiong a letter for two reasons.

I am sponcering four kids now but somehow compassion add  one more kid without my persmission. PLEASE CHECK AND FIX THIS PROBLEM.
please cancel this account # (BO046700136) as soon as possible.

Also i am afraid that compassion would add one more kid again without my permission next month because one of my child will leave this program for his age. please don't add one more kid without my permission after this child(HA010403429).
please make sure not add one more without me to agree. i would like to three kids for now.

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Anais Hong

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Posted 2 years ago

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Sarah, Official Rep

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Anais, thank you for your email letting us know you do not wish to sponsor Miguel. I have removed him from your account today. I am so sorry for the confusion with him being on your account! With the majority of sponsors asking to sponsor another child immediately after one child leaves the program, we have a system in place that automatically sends out a packet with information on a new child to consider for sponsorship. Included in that packet is a request for the sponsor to let us know if they do not wish to sponsor the new child. The request states that if the sponsor does not contact Compassion within a certain length of time, the child will be automatically accepted onto their account. Because we had sent the request with the packet in June, and hadn't heard back from you, we accepted Miguel as your sponsored child. I apologize if you did not receive this letter of explanation. In the future, when one of your children leaves the program, I have updated your account preferences so that we will not add a new child to your account.

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