Hello Alexia! You can update your contact information several ways, and I'm happy to share those with you! First, you can update your address on a computer through your online My Account on www.compassion.com. Once you're logged in, simply click on Account Settings and then Edit Contact Information. Second, you are welcome to email us at firstname.lastname@example.org or chat with us online when the option is available. Finally, you are welcome to speak with us over the phone. We are available to help you at 1 (800) 336-7676, Monday through Friday from 7:00 am to 5:30 pm, MST. Since this is a public help forum, I do not suggest providing any private information here. Please let us know if you have any additional questions or concerns. Have a blessed day!