Giovanni, I am so sorry that you need to cancel your sponsorship and that you are dealing with financial struggles as well :(. Regrettably, your donation was pulled out over the weekend while Compassion's office was closed for Christmas. I can refund that donation back to you, which I have requested this morning. Compassion may also be able to help you if this is just a temporary setback. We would be able to cover your December through February donations and also reduce your sponsorship rate to $19 per month for March through July. Please let me know if this would help you or if you need to cancel your sponsorship still.
This past month I had to stop my donations due to my financial issues, and this month it charged me and now my account is overdrawn. Can I please be refunded and the payments stop?I apologize for any inconvenience