I need to cancel my sponsorship How do I go about that if I don’t know my child’s number?

  • 1
  • Question
  • Updated 10 months ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Most of these cases are resolved and one of them has no response for several months.

Photo of Arlene Lowe

Arlene Lowe

  • 1 Post
  • 0 Reply Likes

Posted 12 months ago

  • 1
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4931 Posts
  • 1088 Reply Likes
Ariene, I found your account with your email address so I don't need your child's ID. I am so sorry that you are needing to cancel your sponsorship! If this is due to a financial concern, Compassion would be willing to cover your support for the months of December through February and also reduce your sponsorship rate to $19 a month for March through July. If this would help or if you need to still cancel, please let me know so that I can take care of this for you!
Photo of Olivia Ellis

Olivia Ellis

  • 4 Posts
  • 0 Reply Likes
Hello! I would also like the option of getting help with sponsorship until July. I just had a baby and am not working for a while! Having dec-feb covered would help! Thank you.
Photo of Olivia Ellis

Olivia Ellis

  • 4 Posts
  • 0 Reply Likes
my email is...
(Edited)
Photo of Olivia Ellis

Olivia Ellis

  • 4 Posts
  • 0 Reply Likes
My name might be under olivia Johnson for the sponsorship
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Olivia, we're happy to help! As you requested, I have covered your support through the end of February. I hope you and baby are doing well! :) 
(Edited)
Photo of Olivia Ellis

Olivia Ellis

  • 4 Posts
  • 0 Reply Likes
Thank you for helping!
Photo of Kara Swanson

Kara Swanson

  • 4 Posts
  • 0 Reply Likes
Hello,
I also would like the option of receiving help until July.  I am currently going through a financial hardship, and am unable to give at full capacity.  If you could let me know what I need to do, that would be greatly appreciated.  Thank you!
Photo of Kara Swanson

Kara Swanson

  • 4 Posts
  • 0 Reply Likes
Child ID #  NI028100227 
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4930 Posts
  • 1088 Reply Likes
Kara, I am so sorry that you are going through a difficult financial period. I certainly hope it clears up for you very soon. Compassion is able to cover your donations completely through February and reduce your sponsorship donations to $19 per month for March through July. I am setting this up for you as we speak, and you should see it reflected on your account soon :).
Photo of Kara Swanson

Kara Swanson

  • 4 Posts
  • 0 Reply Likes
Thank you so much for your help. I really appreciate it!
Photo of Kara Swanson

Kara Swanson

  • 4 Posts
  • 0 Reply Likes
Sarah,

Thank you so much for your help, but my financial situation has not resolved, so I will be unable to continue sponsoring this child.  Could you please tell me next steps?

Thank you
Photo of Sarah

Sarah, Sponsor and Donor Relations, Social Media

  • 4930 Posts
  • 1088 Reply Likes
Kara, I'm so sorry that your financial situation still isn't resolved :(. I completely understand though and have made your child available for sponsorship  again  today. If you are able to sponsor another child in the future, we would love to partner with you at that time!

This conversation is no longer open for comments or replies.