I need to cancel my sponsorship.

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Unfortunately I am currently unable to afford the monthly payment required for my sponsorship. Am I able to cancel online?
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Ryan Cemazar

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Posted 1 year ago

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Shannon Massey, Employee

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Good morning Ryan! 
 
You will not be able to cancel your account online, however I am happy to assist you with this process.
 
I am so sorry that you are thinking of canceling your sponsorship of Nathanael. Please know that we truly value our supporters and we would be blessed to able to help you keep your relationship with your kiddo. If your request is due to a short term financial situation, Compassion would be happy to cover three months of sponsorship for you to allow you a small break from the financial commitment. This means that we would cover the months of November through January. In addition, we would be happy to place you on a reduced rate of sponsorship for the following three months. This means that for the months of February through April you would only pay $19 per month. However, if you would still like to cancel your sponsorship, please let us know and we will be happy to fulfill your wish to cancel. 
 
We look forward to hearing from you!  
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Ryan Cemazar

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Thank you for letting me know about this opportunity. Yes, I would love to continue my sponsorship with the three month break followed by the reduced rate. Thank you so much.
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Ryan! I was able to take care of setting this up for you this morning :). Have a wonderful week!

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