I need to cancel my subscription

  • 2
  • Problem
  • Updated 9 months ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no response

I have been a member of this for about 3-4 months now, and I just can't continue to pay it. I signed up at passion night in Hattiesburg Mississippi. I don't know how to cancel this subscription but I really need to
Photo of Lane Rutland

Lane Rutland

  • 4 Posts
  • 0 Reply Likes

Posted 9 months ago

  • 2
Photo of Shannon Massey

Shannon Massey, Employee

  • 1732 Posts
  • 300 Reply Likes
Hi Lane, 
I am so sorry to hear that you need to cancel your sponsorship, but we do understand. Please know that if you would like to try to continue sponsoring, Compassion would be happy to cover a few months of sponsorship, if you feel that would be helpful. Otherwise, we will be happy to assist you in canceling. Can you please provide us your sponsor number? Thank you! 
Photo of Lane Rutland

Lane Rutland

  • 4 Posts
  • 0 Reply Likes
How do I locate the sponsor number?
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Lane, if you have any emails from us, the sponsor number is in the small print down at the bottom and will be labeled Sponsor/Donor Number. We can also look up your account by your child's ID number which would be two letters and nine numbers (ex: ID045607891). 
Photo of Lane Rutland

Lane Rutland

  • 4 Posts
  • 0 Reply Likes
I don't I've received any emails. And I'm not sure if I have his id number either. I'm sorry
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Lane, do you know your child's name and where they are from? 
Photo of Susan

Susan, Sponsor and Donor Relations, Social Media

  • 7368 Posts
  • 1564 Reply Likes
Also, if you are able to login to your account, all of your information will be listed there. 

This conversation is no longer open for comments or replies.