I need to cancel my subscription. Sponsor number #07974533..

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  • Updated 4 months ago
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I need to cancel my subscription. Sponsor number #07974533. Honestly I’ve enjoyed supporting my child for the past 8 months but upon needing to cancel this I found that compassion has not made it easy at all to do so. Feels very misleading and manipulative. Please send me a confirmation to my email on file when canceled. People should not have to post in a public forum to get this completed.
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Travis Adcox

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  • frustrated with lack of guidance on website. people shouldn’t have to post in an open forum to cancel a private sponsorship. wrong on many levels.

Posted 4 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Travis, I sincerely apologize that trying to cancel your sponsorship has been difficult and brought up concerns with Compassion. It is absolutely not our intent to make it difficult  to cancel. We don't currently give the option to cancel online because we are often able to provide assistance for sponsors so they do not have to cancel if it is for financial concerns. That being said, I have honored your request to cancel today.

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