I need to cancel

  • 1
  • Question
  • Updated 4 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: conversation complete

I can no longer cover my child and need to cancel my subscription. Can someone please help?
Photo of Josh

Josh

  • 1 Post
  • 0 Reply Likes

Posted 4 months ago

  • 1
Photo of Christina

Christina, Employee

  • 1218 Posts
  • 276 Reply Likes
Josh, I'm so sorry to hear that you need to cancel your sponsorship. Regrettably, I was not able to locate your account using your email address. Will you please provide either you sponsor number, child's ID number, or the email address associated with your account? If you don't feel comfortable providing your information on this public forum, you are welcome to email us at socialmedia@compassion.com

Also, since your request is due to financial concerns, we would be happy to help you by covering your sponsorship for three months. Please let us know if this would help you or if you still need to cancel. I look forward to your reply! 

This conversation is no longer open for comments or replies.