I need to change my payment information.

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  • Updated 2 years ago
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Hello Compassion!
I need your help to resolve a problem. I am the sponsor of Doodmy Derisma and my name is Germana Custodio. I live in Brazil now and I've been using my American checking account since I left the US. The problema is that now I can't keep using the account to send his is contribution every month. I would like to ask if is possible to register my boyfriend checking account instead of my to keep sending Doodmy's money to you. He lives in San Francisco and has a American account. I need to register his account name and number under my name.
Please, I need to resolve that as soon as possible, before the next month payment.
Thank you so much.
Germana Custodio
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Germana Custodio

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Posted 2 years ago

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Shannon Massey, Employee

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Good Morning Germana, 
We would be happy to help set this up for you. I would highly recommend that we add your boyfriend to your account to ensure that there is no issue with the bank when we try to pull these transactions. We also would not be able to put his checking account under your name, as that would not comply with the correct information on the account. To ensure that all goes through perfectly, I would suggest just giving Compassion a call and updating the account to reflect his name in addition to yours, and then we can also place his checking account on the account at that time. If you are not able to call, he is also welcome to do so. Please reference your sponsor number, 01445358. 

Have a blessed day! 

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