I never received my complementary book, a love letter life, for sponsoring a child.

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I started sponsoring a child in November using the link through Audrey and a Jeremy Roloff’s link. I saw it as an item on my invoice when I checked out but never received an email about it and never received the book.
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Rachel M.

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Posted 2 months ago

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Katie

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Hello! I have a similar question...wondering about a complimentary Christianity Today subscription. I sponsored Camila and Samuelito back in October and was told I'd get a print and online subscription, but it hasn't appeared. Sponsor # 08893644 . Thanks for checking! :) 
(Edited)
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Mackenzie, Employee

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Hi Rachel! I am so sorry you didn't receive your book when you signed up for your sponsorship! I have ordered a new book to be sent to you as soon as possible. It should arrive in a few weeks. Please let us know if you do not receive it by February 6, 2020. 

Hey Katie! I would be happy to research what happened with the subscription on your account. Could you please send me the child ID numbers for Camila and Samuelito?
(Edited)
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Katie

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Sure thing :) HO041600282 and ES096400190 
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Shannon Massey, Employee

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Hi Katie! I am emailing you right now with a link to get this all started. :)

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