I received a letter today from a child I don't sponsor

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Hi! I received a letter today  from a child I don't sponsor and who doesn't show up on my account. His name is Phutawan Kampong TH071500496. I did lose a correspondent child in Thailand last month. Is this a replacement for the child I lost? I just want to make sure it is not a paid sponsorship. Thanks for your help!!
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David Robinson

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Posted 1 year ago

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Susan, Sponsor and Donor Relations, Social Media

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Hi David! I apologize for  the confusion! Yes, Phutawan is a correspondent child who was just assigned. It looks like he was actually assigned incorrectly which is why you cannot see him on your account just yet. I have sent this to our technical support team to correct so that you will be able to see him and write to him via your My Account. :) 
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David Robinson

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Thanks Susan. I appreciate it. Will I get a pavkage and first letter form in the mail soon?
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Sarah, Sponsor and Donor Relations, Social Media

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David, yes, you should receive Phutawan's packet in the mail soon after we are able to correct the issue with him not showing on your account.
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David Robinson

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Thanks Sarah!! God bless!!

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