I received my first letter today, but the translation was from a different child's letter.

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  • Updated 5 months ago
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The translation from my first letter listed someone else as the sponsor, and the child's name and age were wrong. I believe I received the wrong translated text and am wondering how I can get the correct translation.
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Josette Grames

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Posted 6 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Josette, I  am so sorry that this happened with your very first letter! I am sending this letter back to our office in Ethiopia to have the translation corrected and the letter placed back on your account after that. It can take up to six to eight weeks for us to hear back from the office that this has been completed. As soon as we have received it, you should be able to read the correct translation on your account.
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Josette Grames

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Thank you so much for your help! I am looking forward to reading it. :D

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