I selected compassion for the charitable match program at work, and need help from someone.

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I am participating in my employers charitable match program at work at chose compassion for them to match. I was wondering if i could get into contact with someone regarding that. It has been approved, but Compassion needs to access a website and accept the match.
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Sarah McBride

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Posted 3 years ago

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KristenH, Champion

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HI Sarah, Compassion is closed for the weekend (they close for Good Friday), but I'm sure they'll be able to help you with this next week!
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Sarah McBride

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This reply was created from a merged topic originally titled I selected compassion for the charitable match program at work, and need help fro....

I am participating in my employers charitable match program at work at chose compassion for them to match. I was wondering if i could get into contact with someone regarding that. It has been approved, but Compassion needs to access a website and accept the match.
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Sarah! Thank you so much for using your employer's matching gift program to benefit Compassion! How long ago was the request approved? Once your employer has approved the match, the team who works on matching gifts at Compassion receives the request by email and is able to approve it through the web. It can take some time for requests to be accepted depending on how many there are to be done, but knowing when the request was approved will help me know if it is in the normal amount of time or needs to be checked on :).
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Sarah McBride

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I just sent in the request last Thursday, and I was approved pending your acceptance on the same day. You have up to 30 days to accept it, I hope you got an email! If you didn't I have the website you need to go to as well.
(Edited)
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Emily

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Wonderful! Since it was approved by your employer, it should just be a short time before we get to it for you then! :) We were not in the office on Good Friday or over the weekend and so I'd give it a few days since we just got back into the office and our Matching Gifts team would be trying to get through things that came through over the holiday. 

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