I sponsored a child but she is not showing up on my account?

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  • Updated 9 months ago
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I sponsored a child but I dont see that child on my account?
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Cory Valdez

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  • Frustrated

Posted 9 months ago

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Sierra, Employee

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Hi Cory! From what I see on my end, you are sponsoring two children: Shayleth and Yitza. Are you unable to see one of them, or is there another child you're unable to see? If it's a different child, would you please provide me with his or her child ID number, so we can locate that child?
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Cory Valdez

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Now I can see the children one my account but I need to cancel the sponsorship for Shayleth.
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Sierra, Employee

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I am sorry to hear you need to cancel one of your sponsorships! I'm going to send you an email now with more information, and we can continue the conversation from there.

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