I sponsored a new child but it won't show up!

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I currently sponsor 3 children but last night I decided to add another child to my sponsor family. However, little Gerardo is no showing up under my sponsorships and my app has been acting up ever since I submitted my information to sponsor him. I got an email confirming my sponsorship of him but he still isn't showing up. Please help!
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Madison Satterfield

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Posted 2 years ago

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Chantel

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Hello Madison! If you added your new child after business hours, he likely will not be added to your account until sometime Monday. I have added a child on the weekend also and her happy face was not on my account until the Monday after. 
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Susan, Sponsor and Donor Relations, Social Media

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Hi Madison! Thank you so much for loving and supporting so many children! We are honored by your partnership! It looks like the fourth sponsorship went through just fine. Sometimes the app takes a bit to load new sponsorships though. You might try clearing your cache and logging in again. Let me know if this helps.
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Madison Satterfield

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Yes it went through! Thank you so much!

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