I sponsored Franky Gonzales over a month ago and still haven’t received my welcome package. I also called and still no response

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  • Updated 7 months ago
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No communication from Compassion
Photo of Eva Tucker

Eva Tucker

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Posted 7 months ago

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Shannon Massey, Employee

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Good afternoon Eva, 

I am so sorry to hear you never received your welcome booklet! I do see on your account, we had  checked, "Do Not Mail". This is why your welcome book let kept getting cancelled. I did uncheck that for you today and have ordered you a new packet to be sent. If you would to contact us back after you receive the packet and have us click not to mail you again, that would be fine, otherwise, you will start to receive regular mail. 

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