I started sponsoring a second child and he is not showing up on my account. It has been a week and I want to make sure everything went through! I received a letter in the mail but he is not on my account page.
Hi Whitney! Thank you so much for reaching out to us. On your account, I do see that your new sponsorship of Firmosa is still pending, because we have not received an initial donation for his support yet. Would you like us to go ahead and process his August donation using the card we have on file for you?