I started sponsoring a second child but they do not show up on my accounts sponsorships

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I started sponsoring a second child and he is not showing up on my account. It has been a week and I want to make sure everything went through! I received a letter in the mail but he is not on my account page.
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Whitney Fix

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Posted 3 months ago

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Sierra, Employee

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Hi Whitney! Thank you so much for reaching out to us. On your account, I do see that your new sponsorship of Firmosa is still pending, because we have not received an initial donation for his support yet. Would you like us to go ahead and process his August donation using the card we have on file for you?
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Whitney Fix

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I have received a letter with a card and information about a child I sponsored who is not Firmosa. I have his number and other information. His name is Illiasu Babaya.
(Edited)
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Sierra, Employee

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Oh, that is so interesting! Would you please share Illiasu Babaya's child ID number with us? Did you still want to sponsor Firmosa, too?
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Whitney Fix

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I am going to continue to sponsor just Diane and Illaisu. His ID is GH062400021.
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Leah, Employee

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Hi Whitney! I have emailed you with some information regarding Illiasu. 

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