I tried to create a account with my sponsor number and it says that it is not in the records

  • 1
  • Question
  • Updated 6 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members.

Creating Account
Photo of Kelsie Frazier

Kelsie Frazier

  • 2 Posts
  • 0 Reply Likes

Posted 6 months ago

  • 1
Photo of Christina

Christina, Employee

  • 1217 Posts
  • 276 Reply Likes
Hi Kelsie! I'm so sorry to hear that you've encountered an issue with creating your online My Account :(. I'm happy to help you! Regrettably I wasn't able to locate your account using your email address. Will you please provide either your sponsor number, child's number, or your email address associated with your account? If you are not comfortable with providing this information publicly on this forum, you are also welcome to email us at socialmedia@compassion.com. I look forward to your reply! 
Photo of Kelsie Frazier

Kelsie Frazier

  • 2 Posts
  • 0 Reply Likes
It's okay! When we were at Church, my husband put his information down instead of mine. His email is clintfrazier12@gmail.com
Photo of Christina

Christina, Employee

  • 1217 Posts
  • 276 Reply Likes
Thank you! I see that you and your husband have chosen to sponsor a sweet boy from Uganda, Posiano! You should be able to create your account using your sponsor number, 08188385. Please go to www.compassion.com/my-account/create-usa.htm, and enter your sponsor number only in the first step :). Please let us know if you are not able to create an account with your sponsor number. Have a blessed day!

This conversation is no longer open for comments or replies.