I unfortunately need to cancel my sponsorship, how do I do this?

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Compassion has been helping me these last few months since I haven't been working and I haven't been able to pay month since I don't have any funds to give. I'm a student and still am not working and would rather have someone be able to take over my sponsorship. I do not feel like this is the right time for me to sponser Mileyli. I was wondering how I go about this..
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Kaela Punsalan

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Posted 3 years ago

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KristenH, Champion

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Hi Kaela, someone from Compassion can take of this for you after the weekend. :) 
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Haley, Sponsor and Donor Relations, Operations

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Hi Kaela, thank you for letting us know. I have made your child available for another sponsor today. I wish many blessings for you!
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John Berry Bowling

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I also unfortunately need to discontinue my sponshorship.
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Sarah, Official Rep

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John, I am so sorry to hear that you need to cancel your sponsorship as well. If it would help, Compassion would be able to cover your donations for the months of April through June and also reduce your sponsorship rate to $19 a month from July through December. If that would help, please let me know! Otherwise, let me know if I still need to cancel your sponsorship and I will do so immediately.
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John Berry Bowling

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I am sincerely sorry, but yes I still need to cancel my sponsorship. Thank you for your help
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Kate

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Hello I need to cancel my sponsorship as well. Can someone please help me with this?
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Sarah, Official Rep

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John and Kate, we have taken care of canceling your sponsorships as of this morning. Thank you so much for the time you have invested into these precious children!
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Karen Cahill

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Unfortunately We need to cancel our sponsorship as well.  How do we go about doing so.
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Shannon Massey, Employee

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Hi Karen, I have removed Safiatou from your account. Please know that if you feel led to sponsor with us in the future, we would feel blessed to partner with you again! 
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Angela D. Church

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I need to cancel my sponsorship as well. My child was removed from the program and I was assigned a new child without my authorization. I need to cancel this sponsorship. Who do I contact?
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Kayla Briann Pittman

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I need to cancel my sponsorship as well. Can you help with mine?
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Sarah, Official Rep

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Angela, I apologize for the confusion regarding this new child who was placed on your account after Intan left the program. I have placed the new child back up for sponsorship today, removing her from your account. When a child leaves the program, we do send information to the sponsor, offering a new child to sponsor. The packet explains that we need to hear from you within five weeks if you do not want to sponsor the child. I am so sorry if you didn't receive this packet! Please know that I have taken care of your account today. 

Kayla, I am so sorry that you need to cancel your sponsorship :(. If this is for financial reasons, I would be happy cover your sponsorship for April through June and also reduce your sponsorship rate to $19 a month from July through December. Please let me know if that helps! If it doesn't, please let me know so I can take care of putting your child back up for sponsorship today.
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Savannah Elliott

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Hi, I need to cancel my sponsorship. Can you please help me as well? 
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Bethany Velazquez

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Sadly I need to cancel my sponsorship for musiimenta moreen (child number UG-439-0318) my next bill is the 22nd I believe and honestly it will over draft me in my account. I really am sorry it's just not the right time for me
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Kayla Briann Pittman

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Thanks but I would like for them to be put back up for sponsorship. 
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Susan

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Savannah, I am happy to help you with whatever you need to do on your account today. Regrettably, I could not locate your account by your name and email address. Please post your child's ID number or your sponsor number here or email socialmedia@compassion.com with more information so that we can help you further. Also, I wanted to make sure you are aware that if this is due to a short term financial difficulty we have options that may be able to help you to keep your sponsorship. For example, we would be happy to cover your support for three months and then lower your support amount to $19 for six months. Please let us know if you are interested in these options. 
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Susan

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Bethany, regrettably, it looks like your support went through as of this morning. I am so sorry if you have an overdraft. As I mentioned to Savannah, we would be happy to cover a few months for you if it would help you to get back on your feet. Also, please let me know if you need the $38 for this month back. 
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Susan

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Kayla, as you requested, I have made your child available for another sponsor. Please let us know if we can help in any other way. 
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Bethany Velazquez

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I just would like to cancel my sponsorship and get the $38 dollars back for the month please I really need it.
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Bethany Velazquez

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I just would like to cancel my sponsorship and get the $38 dollars back for the month please I really need it.
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Shannon Massey, Employee

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Hi Bethany! I am very sorry to hear that you need to cancel your sponsorship. I have taken care of removing Moreen from your account. Please know if you choose to sponsor with us again at a later time, we would be blessed to have you back! Your refund should be placed back in your account in the next 10-14 business days. Have a blessed day! 
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Carlee Westberry

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I need to cancel my sponsorship. Can someone help with that?
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Sarah, Official Rep

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Carlee, I am so sorry that you need to cancel your sponsorship. I am able to help you, but I cannot currently find an account with your name or email. Do you know your sponsor number or the child's ID? Did you just start this sponsorship recently?
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Carlee Westberry

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It's under Jason Morrison
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Sarah, Official Rep

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Carlee, is it Jhonatan Manuel in Guatemala that you are sponsoring? There are several accounts under Jason Morrison, so I'm not positive which one is yours. If it is, Compassion would be able to cover your support for the months of April through June and also reduce your sponsorship rate to $19 a month from July through December if that would help you be able to continue. If not, please let me know and I will place your child back up for sponsorship.
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Carlee Westberry

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That's the right one. Please place him up for sponsorship. Thank you for your help.
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Sarah, Official Rep

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Hi Carlee! I took care of placing Jhonatan back up for sponsorship for you today.
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Callie Still

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Hi, unfortunately I have found myself on hard times and have tried to find every single way possible to continue sponsoring my child, but I cannot continue to do so.  Like so many others, I have to cancel my membership.  I am so sorry, please know that this decision does not come lightly.  Can someone help with the cancelation?
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Shannon Massey, Employee

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Hi Callie! I am so sorry to hear that you are going through rough times financially. I have taken care of removing Thailyn from your account. Please know that if you would like to sponsor with us in the future, we would be blessed to have you partner with us again. God bless!
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Amy Parr

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I would like to cancel my sponsorship at this time due to unforseen financials strains. My # is 4057407. Thank you.
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Sarah, Official Rep

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Hi Amy! I am so sorry to hear that you have been struggling financially and need to cancel your sponsorship. I am here to help! If it would allow you to continue your sponsorship, Compassion would be willing to cover your donations for April through June and reduce his sponsorship rate to $19 a month from July through December. Please let me know if that would help you, or if we need to go ahead and place your child up for sponsorship after all.
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Amy Parr

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No. I would like to cancel completely please.
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Sarah, Official Rep

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Amy, I took care of canceling your sponsorship today.
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Taylor Hylton

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Hello, I cannot sponsor my child anymore. This decision was hard to make and I'll pray she - and all of the other children - find sponsorships soon. I would appreciate the help you could give me during this process. Thank you.
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Taylor Hylton

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Actually, is there a way to transfer the ownership to someone else?
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KristenH, Champion

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Yes, someone from Compassion can certainly help you with this after the weekend. The person taking over the sponsorship would need to contact them with your child's information and let them know that they'd like to take over the sponsorship. 
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Sarah, Official Rep

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Hi Taylor! Yes, we are able to transfer a sponsorship over to someone else you know who wants to take it over for you! We will need to know who that person is, and they will need to confirm the transfer with us by providing their sponsor number (if they have it) and name. They can confirm this with us by emailing us at socialmedia@compassion.com
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Jessica Leigh Coldwell

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Hi, my husband and I are sad that we will not be able to continue our sponsorship of Evelin Lucas. With a new baby on the way and looking for a house, it is not financially an option for us right now. We hope that years down the road we will be able to sponsor once again, but not for a while. Can someone please help me cancel the sponsorship? Thank you.
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Shannon Massey, Employee

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Hi Jessica! Congratulations on your little one! I wish you guys luck in finding a home for your whole family :) I will be happy to help you fulfill your wish to cancel, however, I am not able to locate your account using your name or email address. Can you please provide me either your sponsor number, or the child's number? Thank you! 
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Jessica Leigh Coldwell

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Thank you Shannon :) My sponsor # is 3273808 
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Susan

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Jessica, as you requested, I have made your child available for another sponsor.
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Ginevra Cochran

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I unfortunately need to cancel my sponsorship for Collins Nartey due to a pay cut. Can someone help me with this? Thank you. My sponsor number is 02183724.
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Susan

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Ginevra, as you requested, I have made Collins available for another sponsor. 

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