I unfortunately need to cancel my sponsorship. Is there a phone number I should call? Thank you!

  • 1
  • Question
  • Updated 10 months ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: no response

Need to cancel my sponsorship.
Photo of maddie

maddie

  • 1 Post
  • 0 Reply Likes

Posted 10 months ago

  • 1
Photo of Christina

Christina, Employee

  • 1217 Posts
  • 276 Reply Likes
Maddie, I'm sorry to hear that you need to cancel. Please share if there is any way we could be serving you better. Regrettably, I was unable to locate your account using your email address. Will you please provide your sponsor number, child's number, or the email address associated with your account? 

If this request is due to financial concerns, we may be able to help you by covering your support for a few months and/or by temporarily reducing your sponsorship rate for you. Please let me know if this would help or if you still need to cancel. If you prefer to speak with someone over the phone, you are welcome to call us at 1-800-336-7676. We are available to help you Monday-Friday, 7:00 am to 5:30 pm, Mountain Time. I look forward to your reply! 

This conversation is no longer open for comments or replies.