I updated my account for my two girls it says the account is overdue?

  • 1
  • Question
  • Updated 7 months ago
  • Answered
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: Old / acct-specific

Photo of Julie

Julie

  • 2 Posts
  • 0 Reply Likes

Posted 7 months ago

  • 1
Photo of Christina

Christina, Employee

  • 1382 Posts
  • 302 Reply Likes
Julie, I'm so sorry for any confusion caused by seeing an overdue amount on your sponsorship account. I would be happy to help you! Regrettably, I was unable to locate your account using your email address. Will you please provide either your sponsor number, child's number, or the email address associated with your account? If you do not feel comfortable providing your information on this public help forum, you are welcome to call us at 1-800-336-7676 or email us at socialmedia@compassion.com. We are here to serve you Monday - Friday from 7:00 am to 5:30 pm, MST. I look forward to hearing from you! 

This conversation is no longer open for comments or replies.