i updated my information and still nothing has been withdrawn

  • 1
  • Problem
  • Updated 2 months ago
  • Solved
Archived and Closed

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still having the same problem. I dont want my sponsorship to be cancelled because of a change in payment information.
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Carol Montoya

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  • frustrated

Posted 2 months ago

  • 1
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Sierra, Employee

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Hello, Carol! Thank you for reaching out to us. Because this does contain some sensitive financial information, I'm going to send you an email now, and we can continue our conversation from there.
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Samuel Baum

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please email me also!!! i got charged way too much and I can't get a hold of anyone!!!! my email is st97baum@icloud.com
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Christina, Employee

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Samuel, I'm sorry to hear that there was a misunderstanding or mistake regarding your donation. I am happy to email you, and I will also be responding to your other post here on this online forum here

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