I’ve sponsored, now what?

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I sponsored my first children last night and was waiting for a confirmation email, but didn’t receive any. Was I supposed to receive my donor information via email, or wait a little longer for this to be processed? All I have is a screenshot of my payments and the kids whom I have sponsored.
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Posted 2 years ago

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Leah, Employee

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Hi Sueann! First of all, I would like to thank you! We are very grateful that you have decided to sponsor with Compassion! You should receive your confirmation email some time today or Tuesday by the latest. The transactions can take typically 24 to 48 business hours to process. If you provide me with your children's numbers, I can check on them and make sure nothing went wrong. Welcome to the Compassion family! 

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