I was assigned a commitment to a new child without my authorization.

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I was assigned a commitment to a new child without my authorization. The 800-336-7676 cites technical difficulties and you can not reach a representative. The invoice I received says you can not include a written statement with the return coupon. 
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Bill Goodman

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Posted 1 year ago

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KristenH, Champion

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Hi Bill. I'm another sponsor like you. Did you recently have another child leave the program? When this happens Compassion sends a new child for you to consider and asks that you let them know within a certain timeframe if you do NOT want to sponsor the child. It sounds like maybe you didn't receive this communication?
Someone from Compassion will certainly be able to help you with this. They ladies that monitor this forum are incredibly helpul.
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Denise Bailey

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Hello Bill, I have been sponsoring with Compassion for 15 years and I had two 14 year old sponsored girls and one moved and Compassion assigned me a 4 year old boy, cute as a bugs ear of course!  I called them and said, "What on earth are you doing?"  LOL  I kept the little boy because he was so cute and added another 14 year old girl.  I told them put on my page to not send me ANY MORE kids when one moves, leaves, or graduates!  I want to pick them myself.  That little boy isn't so little anymore and will be 19 on his next birthday!  Just let them know and they will remove that child and let you pick one.   It has never happened again since I called them 14 years ago!  
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Sarah, Sponsor and Donor Relations, Social Media

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Bill, I am so sorry for the confusion with this new child and the frustration when you called this morning. We were experiencing an issue with our tech system and needed to turn the phones off in order to allow IT to fix the issue before engaging with sponsors again. We'd be happy to help you figure out what happened with this child, but I am not able to find an account with your name or email. Do you know your sponsor number or the child number for this specific child?
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Mark Sisk

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I too was assigned another child without my authorization and my bank account was charged resulting in an overdraft fee. I've had such respect for Compassion through the years but frankly it appears they are becoming like other large nonprofits. Will have to seriously reconsider supporting kids through them in the future.
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Denise Bailey

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I recently sponsored an additional child, chose my checking account and out of the clear blue sky Compassion used a different checking account from years gone by.  I had an overdraft fee, too, because it was at a different bank that I rarely use.  I think it happened because of all the changes at Compassion.  I was a little cranky I admit and called and asked them to take her off auto pay.  I still believe they are the best big sponsorship organization.  Here is why I like them:
1)  They work through the local church and they have standards for the church to follow to ensure the funds are used appropriately.  
2)  You can send financial gifts to the kids and their families.   I think about how much my parents helped me when I started out in life and try to help my sponsored kids as God provides.  I am always amazed at how much they can buy in their countries.  Not all organizations allow financial gifts and I do believe they can be very helpful.
3)  Letters are starting to go much more quickly than they were!  I had a turn around of one week on one letter to Kenya, I did do an inquiry because I had not heard from her in a long time but she mentioned my letter because I was worried about her!  
I don't know if you have seen a short article (an interview with Shaun Groves about the difference between Compassion and World Vision so in case you have not here is a link:   https://shaungroves.com/2008/03/the-difference-between-world-vision-and-compassion-international/

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