I was charged twice this month

  • 3
  • Problem
  • Updated 2 years ago
  • In Progress
Archived and Closed

This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: old post

I was charged twice this month for my sponsorship. I was wondering why, and would like to have the second charge refunded.
Photo of Linda Bowen

Linda Bowen

  • 0 Posts
  • 0 Reply Likes

Posted 2 years ago

  • 3
Photo of Haley

Haley, Sponsor and Donor Relations, Operations

  • 544 Posts
  • 122 Reply Likes
Hi Linda, We are happy to look into this for you. Regrettably, I was not able to locate your account with the email address used on your profile. Will you please let us know your supporter ID so that we can research your account? If you are more comfortable with emailing that to us, you can send it to socialmedia@compassion.com. Thanks!

This conversation is no longer open for comments or replies.