I would like to cancel my account and sponsorship.

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  • Updated 10 months ago
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There is apparently no way to cancel online. I feel this is very disingenuous of your organization. There is no way to cancel during non-business hours. I would not recommend anyone to an organization that makes one jump through hoops when he has to end the association. Please cancel my account, my sponsorship, and anything else associated with my name. My sponsorship number was 02185012. I expect this will be effective today, 15 January 2018.
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Brian

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  • frustrated, betrayed

Posted 10 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Brian, I am so sorry that the inability to cancel your sponsorship yourself online has made you more frustrated. Compassion does not make this an option because we are often able to work with the sponsor to fix what was causing the problem or help them out financially if that is the issue causing them to cancel. All we ask is that sponsors contact us and we will absolutely honor their request if they still need to cancel. Today, I have canceled your sponsorship since our office wasn't open yesterday due to the holiday.

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