I would like to cancel my compassion child account? I'm sorry for the inconvenience. My Sponsor/Donor Number is: 07792915

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Jessica Hill

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Posted 8 months ago

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Sarah, Sponsor and Donor Relations, Social Media

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Jessica, I am so sorry that you are in need of canceling your sponsorship :(. Please let us know if there is anything Compassion could have done to serve you better. If this is due to financial concerns, Compassion would be able to cover your support for the months of March through May and reduce your sponsorship rate to $19 per month for June through October. Please let me know if this would help or if you still need to cancel.
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Jessica Hill

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Hi Sarah.
No financial reasons are not the reason. After I joined last year around July or August, I was really excited to help a child. However; by the end of last year I have yet to receive anymore letters or information regarding my child. I am not sure that this is what I want to do anymore. I am very sorry for this issue. I just want my sponsor child to have someone who will bless her and love to have her. 
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Shannon Massey, Employee

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Hi Jessica, 
I am so sorry to hear that you have not been receiving letters from your sweet child. I did take a look into this for you and actually it has been more then 6 months since you have heard from her. The way that Compassion works is that if it has been more than 6 months since you have heard from your child, we would be more than happy to send in an inquiry for you to see why you have not heard from them. You should receive a letter every few months, especially if you are writing. So, please know that this is actually not quite normal. If you feel up for it, I would encourage you to allow us to send in an inquiry and wait for that letter to come. Of course it is completely up you. Please let us know what you would like to do and we would be happy to send that inquiry asap if you would like. Thank you so much for getting back with us! 
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Jessica Hill

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Hello. Sorry for this late reply to this, however; I would still like to cancel my sponsorship. I am still very sorry for having to do that. 
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Sarah, Sponsor and Donor Relations, Social Media

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Jessica, we understand! I have gone ahead and cancelled your sponsorship today.

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