I didn't print out my honoree cards during checkout. How do I access them?

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  • Updated 11 months ago
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I purchased 2 medical access for 1 year "gifts" and didn't print out the honoree cards at checkout. How do I go back and print out the cards?
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Patty Bell Usher

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Posted 5 years ago

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Susan, Sponsor and Donor Relations, Social Media

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Hi Patty! I just emailed you with the link to go back and print out the cards. Merry Christmas!
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Susan, Sponsor and Donor Relations, Social Media

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Kevin, yes, there is a way to recreate the printable card. I am sending you an email with the link so that you can go back in and recreate the printable card. 
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Landa Harrel

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Three of my honor cards won't print.  Your representative on the phone suggested that I have them sent to my home.  How do I do that?
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Susan, Sponsor and Donor Relations, Social Media

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Landa, I'm so sorry to hear that you are having trouble ordering the cards. I am emailing you special instructions on how to have the cards mailed. 
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Johnelle Moshier

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I just purchased a couple bibles and wanted to give my mom the card but couldn’t find an option at check out.
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Sarah, Sponsor and Donor Relations, Social Media

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Johnelle, I am sending you that link by email today :).
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Lisa Kiley

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Please send the link for my purchases as well. Thank you and have a Merry Christmas!
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Susan, Sponsor and Donor Relations, Social Media

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Hi Lisa! I just sent you the link. Your welcome and Merry Christmas to you!
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kristen Penz

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I also did not receive honor cards for my 3 gifts can you send me the link?
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Shannon Massey, Employee

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Hi Kristen! Thank you so much for your wonderful heart to make these donations! I have just emailed you the link. :) 
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Johnelle Moshier

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How do I print the in you honor cards?? I already purchased.
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Johnelle! I will send you that link right away by email :).
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amimac

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I was also wondering about accessing the downloadable card. I could not find any link to download it at check-out. Also, is there any way to know if the printed cards I ordered have been shipped? Thank you.

Ami
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Wesley-Nicole Miller

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I need that link too! Does anyone have it??
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Haley, Sponsor and Donor Relations, Operations

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Hi Wesley-Nicole, I just emailed you the link.
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Linda Thompson

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Me too! Brother... Most of my recipients seem not to have received my cards (quarantined on their end I suspect) so I need to try resending them.
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Susan, Sponsor and Donor Relations, Social Media

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Linda, I'm so sorry that most of your recipients didn't get theirs! Hopefully this will do the trick. I just emailed you the link. Your recipients may want to check their spam folder just to be sure as well. 
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Irene

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I have this problem too.
How can I get that link for honer card?
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Susan, Sponsor and Donor Relations, Social Media

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Irene, I just sent you the link. :)
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Irene

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Thank you! :)
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Geneice

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This reply was created from a merged topic originally titled
I need to print the Honor Card.


I used my existing account to pay for the care for a waiting child for my mother and am not sure how to print a card now...I didnt get the option during checkout.
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Pam Quinn Jackson

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This reply was created from a merged topic originally titled
Honor Card.


I gave a gift in honor of Mother's Day, and was not able to print the card. Can I still print it? There was no link or anything to print after I designed the card.
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Susan, Sponsor and Donor Relations, Social Media

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Pam, I'm so sorry for the delay in my response. I have emailed you to  link to print or send an e-card to honor the recipient of your gift. 
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Margaret Shuey

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This reply was created from a merged topic originally titled
Card after check out?.


Is there a way to get a card after I've already made my donation? My son and I had selected a birthday card, typed in a message, chose a picture......but when I checked out there was no card. This is a gift for my son's friend's birthday and I would like to have a card to give to him.
Thank you-
Margaret Shuey
margaretshuey1@gmail.com
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Susan, Sponsor and Donor Relations, Social Media

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Hi Margaret! What a great idea for a birthday present! I just emailed you a link to go back and order a card for your son's friend's birthday. 
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Jamie Riemersma

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This reply was created from a merged topic originally titled
Customize card won't work in Compassion Gift catalog?.


As part of her birthday gift, I wanted to donate some money through the compassion gift catalog for my niece.  I've tried several times now, and I've used different browsers, but I keep having the same problem.  When I click on the link to "Select and Customize Card Design", nothing happens, and I cannot go any farther.  Any ideas on what is going on, and what I can try doing?
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Susan, Sponsor and Donor Relations, Social Media

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Hi Jamie! I'm sending you an email with the link for just the card selection. Hopefully, that will help. I just tried going through the process of sending a card myself and everything seems to be going through alright. If you continue to experience issues with selecting the card, please let me know. 
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Jamie Riemersma

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Hi Susan,
 Thanks for the reply, and the link.  I've gotten the card now, but things weren't exactly easy.  The link you gave me did allow me to make a card, but it shot me straight through to a "Thank you" page, with no option to save or print it.  So I went back through the original form again, and that time it did allow me to edit my card, and supposedly save it, but it then apparently lost all my saved settings because I had to redo everything a third time after checkout, which finally did work, and allow me to save a copy to my computer.  So, a bit of a hassle all in all, I'm hoping this was all just bad luck, because I wanted to start doing this for all family birthdays.  But I don't want to make all the honor cards three times. :P
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Susan, Sponsor and Donor Relations, Social Media

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Jamie, I'm so sorry for the hassle! As I was telling Amimac below, we have a new system that we are working on implementing now, so hopefully things will be smoother in the future. 
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Jamie Riemersma

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Thank you Susan.  I look forward to trying out the new system.
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amimac

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Hi everyone,

I love Compassion, will continue to sponsor and give gifts and hate to say anything negative, but this one little system is broken and needs repair. I gave several gifts through this system at Christmas time and never received any mailed cards or any e-cards. Because I'm on this thread, I've gotten notifications every time someone asks the same question here ever since then and it seems as though nothing has changed. I am hoping someone at Compassion sees the problems and is working to fix it or just stop offering the card options. I finally gave up and designed my own cards.
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Susan, Sponsor and Donor Relations, Social Media

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Amimac, I'm so sorry you've had such a bad experience with sending our honoree cards. :( I know that the current process hasn't been the most efficient and there were several errors last year. It sounds like you didn't get your cards as a result of those errors. I sincerely apologize for the inconvenience and frustration we've caused as a result! We have been working to create a better system for sending these cards for this Christmas season. This new system is now ready and we just need to roll it out. 
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amimac

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That's great news. I look forward to trying it. =)
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Khue Bui

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This reply was created from a merged topic originally titled
i just made the donation but not sure how to add an honor card. Could you help? thank you!.
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Susan, Sponsor and Donor Relations, Social Media

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Hi Khue! Thank you for providing a Gift of Compassion this year.  Your generous gift will not only enable Compassion to minster to the poorest of the poor, but will also
help to bring awareness to the plight of those in poverty. I am sending you an email with the link to send an honor card for your gift.
(Edited)
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Amy Livingston Weeks

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This reply was created from a merged topic originally titled I missed the honor card at checkout.

I wasn't able to access an honor card. Would you mind sending me the link? Thanks so much!!
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Andy Roberts

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I wasn't able to print my honor card also. Can you please send me the link as well? Thanks.
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Emily

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Hi Andy! I would be happy to send you the link :). Regrettably, I could not locate your account in our system through your email or name. Please post your child's ID number here so that I can find your account and I will email you the link. 
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Andy Roberts

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My wife sponsors a child, but I just made a gift of buying chickens as a Christmas present for her mom. So, I don't have a child ID number. I have the confirmation e-mail from the gift, but it doesn't provide any numbers. 
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Susan, Sponsor and Donor Relations, Social Media

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Andy, I am sending you an email with the link. Thank you so much for providing a Gift of Compassion this year. Your generous gift will not
only enable Compassion to minster to the poorest of the poor, but will also
help to bring awareness to the plight of those in poverty.

 
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David Gorman

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I'm sorry, but I could not download my honor cards either. The download link did not work for some reason. Can I have the cards emailed to me instead? Thanks!
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Susan, Sponsor and Donor Relations, Social Media

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Hi David! I am emailing you the link to send your honor cards for each of your gift recipients. You will have the option to email, mail, or print the cards yourself. Please let me know if I can help in any other way. 
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Heather Lebel Beissinger

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This reply was created from a merged topic originally titled Can i have the link for honor cards as well? I only printed one of three. Thank....
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Susan, Sponsor and Donor Relations, Social Media

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Not to worry, Heather! I just emailed you the link to print another card. :)
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Lindsey Simmons

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Can I get the link? I could not print one of my cards.
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Emily

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Absolutely, Lindsey! Thank you for your generous gift. An email is on its way to you with instructions on how to send an honoree card the link attached :). Merry Christmas!
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Christopher McClure

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Could I have the link as well? 
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Emily

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Hi Christopher! I just sent you an email with the link :). I hope you enjoy customizing these cards for your honoree(s)! God bless you. 
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Lauren Pfeiffer

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I also missed my opportunity to get an honor card for my donation that I just made. I would like one mailed. Can you get me the link for that?
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Lauren Pfeiffer

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Never mind. I got it.
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Jan Cleveland

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This reply was created from a merged topic originally titled I did not get me Honor cards and need to print them for Christmas, please tell me....

Print Honor Cards
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Susan, Sponsor and Donor Relations, Social Media

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Jan and Lauren, I apologize for the delay as we were out of the office for the holiday. I am sending you an email with the link to print out, mail, or email your cards. 
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Susan Bennett

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This reply was created from a merged topic originally titled where do I print my card?.

I filled out an Honor card and clicked on download but couldn't find the card to print??? what do I do???
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Susan, Sponsor and Donor Relations, Social Media

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Hi Susan! I am sorry you are having trouble accessing the honor card for your purchase. I am emailing you a link so that you can get back to that page and order the honor card. :)
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Suzanne Williams Smith

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This reply was created from a merged topic originally titled Why cant I print my honor card after check out? All I get is "site not available"....

cant print honor cards.
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Susan, Sponsor and Donor Relations, Social Media

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Hi Suzanne! Don't panic! I'm sending you an email with the link so that you can go back and print your honor card. I'm so sorry that it wasn't working for you before. 
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Alan

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Good evening. Only 2 of the 3 honor cards I designed for my gifts tonight were processed. Could I could the link to make the third? Thank you.
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Susan, Sponsor and Donor Relations, Social Media

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Sure thing! I'm sorry you only got 2 of the 3 cards. I'm sending you an email now, Alan. :) 
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Syzette

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This reply was created from a merged topic originally titled Honor Card.

I did not get the option to print a Honor Card for my gift. Is there a link on the website to print this?
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Susan, Sponsor and Donor Relations, Social Media

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Hi Syzette! I am emailing you the website to go back and print or order your honor card. 

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