Incorrect child

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  • Problem
  • Updated 11 months ago
  • Solved
Archived and Closed

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When I created my account for some reason my child is different. Can someone tell me what’s going on? I need to some one fix this problem or I will cancel.
Photo of ada

ada

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  • make me feel like this program is not serious.

Posted 11 months ago

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Photo of Shannon Massey

Shannon Massey, Employee

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Good afternoon Ada, 
I am so very sorry for the confusion. Regrettably, I see that the child you selected is actually no longer available for sponsorship. Compassion did choose a another child for you that is similar in age, country, etc. We did send you a notice via mail on the 12th, explaining this situation. However, I am sure it hasn't gotten to you quite yet. Please know we are very sorry about this. If you would prefer to choose your own child, please let us know and we will be happy to remove the child we selected for you. Thank you so much for your kind heart to want to sponsor a child and for your patience during this time! God bless you!  

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