Incorrect information about my sponsored child

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  • Updated 3 years ago
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We have been sponsoring Henok Solomone Byene since February 22, 2005. The email we received this morning about Tanzania has a link stating we can visit our sponsored child, who lives in the Dominican Republic. He is from Ethiopia. Just wanted you to know there may be a problem with everyone's email and the information regarding their sponsorship.
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BillandEllen Alquist

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Posted 3 years ago

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Christina, Employee

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Hi BillandEllen! I'm so sorry for the confusion this email may have caused. Thank you so much for bringing this mistake to our attention. We are so very grateful for the love and support you have been giving to your sweet Henok for almost 12 years! That is amazing! I have sent this information to the appropriate team to correct this issue. Your feedback is greatly valued and helps us prevent these mistakes from happening again in the future :). God bless you!
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Rebekah Bell

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The same thing happened to me, with my child who lives in Peru.
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Rebekah, I sincerely apologize for the error. We had some issues with our email system recently. Again, I am so sorry for our error. 

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