Incorrect sponsored child on app

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  • Updated 2 years ago
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When I created my profile on the website everything was fine but when I got the app and logged in it’s guvubg me the name of a different child, the child on the website is the same as I was given at the concert I attended when I decided to sponsor but the one on the app isn’t. Sponsor number is: 07988567
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ashley

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  • confused

Posted 2 years ago

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Leah, Employee

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Hi Ashley! Welcome to the Compassion family! I am so happy that you have chosen to sponsor a child with us. I do apologize for any confusion. I was able to look at your account and the response form that we received from the event. The child on the account is the same child. The child number is, HA083300527, for Angeline in Haiti. It does show that she prefers to go by a nickname of, Liline. If you would like, I can send you a copy of the form that we received from the event. If there is a problem though, we certainly want to address that. Is there another child that you thought you were sponsoring? 

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