Increase amount of space needed to upload pictures.

  • 1
  • Idea
  • Updated 6 years ago
  • Not Planned
Archived and Closed

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Is there a way for you to increase the amount of picture from 4MB to 6MB??? It is hard to find any of my pictures which are smaller than 4MB. Today I spent 3 hours trying to download a picture that was 4.10MB and it still didn't work. I know you asked us to send photos, but most cameras do not use such low space allowances any more. Can you help?
Photo of April Pronk

April Pronk

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  • frustrated

Posted 6 years ago

  • 1
Photo of Susan


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April, I too have had this issue with my own letter writing on the website. I know how frustrating that can be. I sincerely apologize for the frustration we've caused. :(

I will definitely pass this along to our web team and ask that they increase the size limits on the pictures you can upload on the online letter writing tool. I will keep you updated on my progress in getting this done. 

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