Information about correspondence

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I'd like to know if my child is receiving any of the things we send. We get letters from her but they are never in response to anything we have sent. No mention of gifts, letters, or answers to any of the questions we ask her. My children and I would like to know what is happening. Thank you.
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Anya Hintz

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  • confused.

Posted 2 years ago

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heather o

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Anya, I am a sponsor also, the wonderful Compassion employees who monitor this forum will officially answer your inquiry tomorrow. First off, thank you for blessings your child with letters and gifts. My family and I sponsor and/or correspond with 40+ children and I can say without a doubt your child receives everything you send them. Some of my kiddos are really good at answering questions and thanking us for goodies (when I send them on occasions), while others seem to forget :). One of my kiddos even wrote my kids notes and sent my 6 year old a birthday letter and drawing; while others can't remember how many kids I have. The new letter system now pulls questions out so that they are more noticeable to the children and staff. I want to encourage you to continue to write your child; writing makes a big difference in their lives and ours! God bless!
(Edited)
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Sarah, Sponsor and Donor Relations, Social Media

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Hi Anya! I couldn't have answered your question better than Heather already did :)! We greatly appreciate the commitment you are making to bless Marium with your letters even though the quality of her letters is not what you expected. There are challenges that come with correspondence between a sponsor and their child, often due to cultural differences and time. Most of the children in our program only communicate verbally because everyone they know lives in the same community. Letter writing can be quite a foreign concept for them to grasp. Though our staff work very hard to help teach the children how to respond to letters (and do a fantastic job), the kids can still struggle with it. Remembering what sponsors asked in the previous letter if it isn't right in front of them can be difficult for some kiddos. Previously, children were also getting letters two or three months after they were written by their sponsors. Trying to answer questions about what you did for Christmas or what gift you received when it is now March or April is really tough! However, I don't want you to be discouraged. Marium is receiving your letters! The new letter system that we just rolled out does pull out questions so that they are easier for kids to spot and realize they need to be answered. The letters are also going to get to the children faster as the system helps us become more efficient in processing them. Keep writing letters to your precious girl and asking her what she received with the gifts you sent and what she is learning in school. Keep reminding her that you care about how she and her family are doing and that she is in your prayers. It took my sweet little girl a couple of years before she really started opening up in her letters, but now I am surprised at how much she has to tell me in each letter. The deeper the relationship gets, the more comfortable the letters should become for her. Anya, you and your precious children are doing a wonderful job showing the love of Jesus to Marium :).

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