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This conversation is no longer open for comments or replies and is no longer visible to community members. The community moderator provided the following reason for archiving: I spoke with her on the phone and was able to address all of her concerns.

I'm getting frustrated trying to find out information about my sponsored child, Daniela GU8980470..where is the money going? Has she gotten anything? Where is she? What town? What is the name of her church? I was given information last week that Compassion is going thru Shofar Ebenezer Ministries..I contacted them and they said they are NOT involved! I tried to call and talk to the Sponsor and Donor Relations Director..or his secretary..Guess what? They are NOT available!! I am looking for some answers.........................
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Sandra Arrowsmith

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Posted 3 years ago

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heather o

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Sandra, how long have you been sponsoring your child? Compassion partners with local churches, so it is entirely possible that if the ministry you contacted was in the U.S. they are not involved with your child's center. My family and I have been sponsoring children through Compassion for over 3 years and we correspond with many others. Your money goes to provide what is needed most for your child. If you go to "My Account" the "My Sponsorship" you can click on the click on the "child development center" tab you can find where she lives, the challenges of the community, and some of the things her CDC offers. The name of the project may or may not be the same as the church. All of this information is also in your welcome booklet. Compassion is a huge organization, so I imagine the manager of sponsor donor relations is super busy. Compassion is an amazing organization that provides children and families with a hand up to overcome poverty. They have always been awesome with answering all of my questions, even when the postal service kept losing my letters from one of my kiddos. Give them a chance, I can promise you you will be blessed richly by getting to know your kiddo. God bless!
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Sandra, I just tried to call you but regrettably I was unable to reach you. It does look like you have called and spoken with us a few times recently. However, just to be sure you have our number, it is 800-336-7676. I am more than happy to address all of your concerns and would love to discuss this over the phone. Because I am about to leave for the day, I am emailing you the answers to the questions you have listed here. It sounds like you have other questions as well about our operations in Guatemala. I am not sure who you contacted in Guatemala. Upon a quick google search there are quite a few Shofar Ebenezer Ministries in the world. That said, I am happy to share where this center is located and hopefully address all of your concerns. Compassion is a Christian ministry and everything we do is in the name of Christ. We take integrity very seriously. 

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