invalid child number

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  • Updated 3 years ago
  • Solved
Archived and Closed

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Just received my package and am trying to make first payment-the child number keeps showing as invalid.  Am I doing something wrong?
Photo of davidstar


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Posted 3 years ago

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Photo of Shannon Massey

Shannon Massey, Employee

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Hello! I see that the child we have pending on your account has a child number: HO023300512, and your sponsor number is: 07730336. I am not sure how you are trying to make your first donation, but you will be unable to do it via your online account. You may make your first donation via this link: and then any future donations may be on your My Account at Please let us know if you have any issues doing so, and congratulations on your precious new child! :) Have a blessed weekend! 

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