Is a letter from my child on its way?

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I got an email saying I would soon receive a letter from Nicole if I haven't already, but nothing has come in the mail or in the conversations box. Is it still in translation or should I expect it any day?
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Posted 3 years ago

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Shannon Massey, Employee

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Good morning Amy, 
I am so sorry that you received this notification so early. We just printed stationary for Nicole to write to you yesterday. However, it typically does take a little while for them to get it to the child, have them write, have the letter translated and get it to you. So it may be a little while still. I do apologize for that very inaccurate notification. Thank you for being patient as your first letter comes your way! :) 

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