Is child still in the program?

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We have been sponsoring (HO3430270) for nearly a year, but have never gotten any communication from him. could you please check to see if he is part of the program still?
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Benjamin Manting

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Posted 2 years ago

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Sarah, Sponsor and Donor Relations, Social Media

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Hi Benjamin! I am so sorry that you had head to hear from your sweet boy, Jose! You should have received a letter from him within the first four months of your sponsorship, so please accept my apology for that not happening :(. The good news is that he has actually written you a letter, which was processed in September. It sounds like you may not have received this in the mail, so I have requested a reprint of it be sent to you. You should receive it in the next few weeks. You can also view his letter by logging into your online account. Once logged in, click on "Write My Child" on the left side of the screen, and then click "My Letters". After that, click on the grey bar under his name labeled "Communications", and you should see a blue bar with an envelope icon. Click on that, and it will take you directly to his letter :). Let me know if you need further assistance! Thank you so much for sponsoring Jose!

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