Is my sponsor child the same? Has he received my gifts?

  • 2
  • Question
  • Updated 5 months ago
  • Answered
Hi there, I have of course read horror stories about sponsor kids being fake and etc. So I need to ask ha.

I have only one picture of Elorm and in the few letters that I have been sent there are pictures on the side in the template and hard to tell but really does not look the same, are they generic photos or....?

Also, I have sent a package with stickers and card and paper things for his birthday last year and never heard anything, additionally I sent birthday gift money, christmas gift money, and a family gift and have not heard anything of those, nor received photos of them. This causes me concern.

Any updates or thoughts here?

Thank you.
Photo of thatryan

thatryan

  • 5 Posts
  • 0 Reply Likes

Posted 5 months ago

  • 2
Photo of Sarah Heacock Schreffler

Sarah Heacock Schreffler

  • 561 Posts
  • 332 Reply Likes
The pictures on the side of paper templates are generic.  You will get a photo update of your child every 24 months or so.  You also get photos for gifts over $60 (Though you should receive a thank you regardless).  I have never had a child mention stickers or a bookmark sent with a regular letter  (even with another organization where I get pictures showing them with these items so know they definitely received them), but I have definitely had mentions of topics in the letters that I brought up. And it can take 6 months to receive thank yous for gifts -- but it eventually comes).  

Photo of Sierra

Sierra, Employee

  • 806 Posts
  • 104 Reply Likes
Thanks so much for your response, Sarah! Ryan, please let us know if you have any questions about this.
Photo of thatryan

thatryan

  • 5 Posts
  • 0 Reply Likes
Hi again, and thank you. 
The letter had 3 blank pages, same as in phone app, is that normal? 

Also, was I supposed to receive the actual photos in mail as I have my setting to get a hardcopy as well.

Thanks.
Photo of Sarah Heacock Schreffler

Sarah Heacock Schreffler

  • 561 Posts
  • 332 Reply Likes
3 pages blank out of how many? I recently got a 8 page letter with a photo and yes, 3 pages are blank. Probably because they scanned in 3 pages that were printed on one side to send.
Photo of Sierra

Sierra, Employee

  • 806 Posts
  • 104 Reply Likes
Hi Ryan! It is common to have some blank pages, especially when a letter has photos attached. I just reviewed your letter again, and everything looks completely normal.

You do have your preferences set to receive the physical original document, but we stopped sending the original copies of letters a few months ago. If you would like, I can set your preferences to receive a copy of that letter with the photos attached!
Photo of thatryan

thatryan

  • 5 Posts
  • 0 Reply Likes
Yes please, I like to have the copies :)
Photo of Sierra

Sierra, Employee

  • 806 Posts
  • 104 Reply Likes
Hi Ryan! I have confirmed that your letter preferences are now set to receive the physical copy of each of your child's letters, and I have resubmitted the most recent one to be sent to you physically!