It has been 4 months since I started sponsoring my child but I have not heard from her. I was just wondering if everything is okay.

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Jamie Diehl

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  • concerned

Posted 10 months ago

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Tracy J

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Hello, I’ve been sponsoring my child for 7 months and have never received a letter.
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Jamie Diehl

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:/ Has anyone looked into this for you? I know they have a lot of people to keep up with so I can understand the delay. I would just like to know if she ‘s getting everything she needs or even just some kind of update.
(Edited)
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Sarah Heacock Schreffler

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Jamie, when they get online for the day they will look into it and send an inquiry if necessary.  I never did get a letter from my very first sponsored child because her parents pulled her out of the program before she wrote it :( But I have not had as many problems with subsequent children sponsored.  It is very hard to wait for the first letter but the social media ladies over at Compassion do want to know when you have waited too long for a letter (4 months for the first, 6 months for any letter after that) so they can find out what is happening for you.
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Tracy J

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After posting on here last night, I noticed a letter from my child came up dated 3/8/19 but it has an X on it and I cant open it or download it. Does anyone know what means?
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Sarah Heacock Schreffler

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It is in the process of being translated.  That means you have a letter incoming from your child. Once it is finished being translated and going through the quality control process you'll be able to read it!  Some letters go through this process so quickly they are ready to be read before you even realize they are incoming.  Some take a couple of days, and, unfortunately, a few take heartbreakingly longer.
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Sarah Heacock Schreffler

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Currently my "Longest in translation" letters are from March 15 (Ecuador and Togo -- which is strange. Ecuador usually translates faster than that! I don't have enough experience with Togo to remember)
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Sarah, Official Rep

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Hi Jamie! I actually do see that your girl, Venunye, is in the process of writing a letter to you right now :). You are supposed to receive a letter from your child within the first four months of your sponsorship, and I sincerely apologize that you have not yet! If you don't receive this letter by the end of this month, please let me know so that I can look into why it is taking so long for a letter to be sent to you.
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Jamie Diehl

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Thank you so much for taking the time to get back with me. In no way did I mean to seem impatient. I completely understand that there could be some delay. After all we are over 6,000 miles apart lol It makes sense!
(Edited)

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