JPEG of gift photo

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Hello, I was wondering if it's possible to get a JPEG of Nana Isaac's (BF-141-0467) gift photos from 1/22/17 and 4/15/17 and Moumouni's (BF-460-0223) gift photo from 4/5/17?
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Yahira Collison

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Posted 2 years ago

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Shannon Massey, Employee

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Hi Yahira, 
The photos that you are referring to, are they attached to thank you letters? Or had you not received a photo at all? Regrettably, if they are attached to thank you letters, we are not provided with a separate jpeg of the photo. I would be happy to try to cut them out of the letter, and then blow them up a bit for you, if you would like? Just let me know!  
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Yahira Collison

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Yes, they were attached to the letters. I was trying to get the JPEG so that I could take them to get printed because they were grainy whenever I printed them on my home printer. Thank you for answering my question and trying to help, but I will just keep the ones I have then. :)
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Shannon Massey, Employee

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Yahira,
I am so sorry about that. I know it can be a bummer that we don't get better quality pictures. Unfortunately, the resources aren't always available. Thank you so much for understanding! 
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Marci L. Ficht

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The resources aren't always available? So what exactly are they printing off our letters to our children with? I thought that each project received the scanned letters from us and then printed them. So that means they have the resources. I thought they were using quality paper and ink for our letters and photographs we send to them. And since a lot of people receive their correspondence solely online now, you would think they would be happy to just attach a digital photo. If it's the cost, aren't you taking 10% of what we send for processing/administration? So when I send $300 to Gadiel, that's $30....and for my girls in Kenya that's $10. More than enough to be able to afford a decent photograph. 
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Shannon Massey, Employee

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HI Marci, 
We do print all of our pictures in the highest quality ink, on the highest quality paper. The issue here was that the picture itself was low in quality. Regrettably, we are unable to equip our centers at this time with high quality cameras. Many of our centers only have access to a very low quality camera in an old cell phone. We do hope that in years to come we may be able to supply projects with better cameras and increase the quality of these gift photos. 
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Marci L. Ficht

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You can get a good camera for $119. (Canon point and shoot on Amazon) Can we send money to our children's centers like I did for Gadiel's center and specify that it's for a camera? 
(Edited)
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Susan, Sponsor and Donor Relations, Social Media

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Marci, yes, you are welcome to send center gifts and specify that it is for a camera. That said, in many places where we work, Africa in particular, cameras are difficult to come by. There are items that simply cannot be purchased there and are difficult to ship due to high tariffs and theft. In the West, we have trade agreements that keep the cost of items low and the quantity high. We also make some items here which make it easier to find them in a store. Regrettably, it may not be possible for all centers to purchase high quality cameras. That said, you are welcome to send the money and if not they can use it for some other need at the center.
(Edited)

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